In order to be in a position to fulfill their mission thoroughly, the Health and Social Service Centres (CSSSs) will have to set up and sustain a local service network, and work in an increasingly integrated fashion to improve the health and well-being of the population, and to ensure case management for users, particularly for persons with special and/or complex needs.

With this in mind, CSSSs are responsible for creating, with the partners on their territory, conditions that foster the accessibility, continuity and networking of general medical care.

In addition to medical services, ties are needed with other sectors of activity that have an impact on health and social services, such as school boards, municipalities, housing environments, community pharmacies, social economy enterprises, noninstitutional resources and community organizations. By cooperating with these sectors of activity, CSSSs will be able to develop a coherent vision and coordinate actions aimed at improving the health and well-being of the population they serve.