Santé Montréal

Hospital emergencies

Is your life or that of someone you know in danger? Are you in urgent need of care? Go to the closest emergency department. 

How to find out if you need to go to the emergency department

If you're not sure you need to go to the emergency, call Info-Santé at 8-1-1. A nurse will answer your questions and refer you to the most appropriate resource. 

The Montreal hospitals emergency rooms are open 24 hours a day, 7 days a week. 

Here's a list of Montreal hospitals emergency rooms:

How do emergency rooms work?

Emergency room waiting times depend on the number of patients and the seriousness of their conditions. 

  1. When you arrive, you have to register at the ER reception desk. 
  2. A nurse will evaluate your condition (this is called "triage") and determine the priority level of your case. 
  3. Depending on your priority level, you will be asked to return to the waiting room or wait on a stretcher until a doctor is available. 
  4. The doctor will evaluate your condition and provide the required treatment. 

If your condition does not require emergency services, go to a medical clinic.

Psychiatric emergency departments in Montreal

Psychiatric emergency departments are primarily for people whose safety is in danger and who need immediate help with a mental health-related crisis. In psychiatric emergency rooms, patients are registered, go through triage, undergo medical and psychiatric evaluations, treated and, if necessary, are hospitalized. Psychiatric ER are affiliated with a psychiatric or general hospital and are open 24/7, year-round.

List of psychiatric emergency departments in Montreal

On the Island of Montreal, 12 institutions provide emergency psychiatric services for adults. 

Pediatric emergencies

Before you go to the emergency

As a parent, you're the one who knows your child best. This means that you're also in a position to judge your child's health condition. However, it may be hard to determine how sick your child is and if you need to take him or her to the emergency. 

Certain signs can help you make a decision. 

See a doctor quickly if your child has a fever and one or more of the following symptoms:

  • if under three months old, a rectal temperature of 38 °C or higher
  • if 3 to 6 months old, a rectal temperature of 39 °C or higher
  • abundant vomiting
  • inconsolable crying
  • difficulty waking up when roused
  • pale or off-colour complexion
  • unresponsive to others
  • wheezy breathing
  • fever of 41.1 °C (106 °F) or higher
  • convulsions

When you get to the ER

The nurse at the triage station will

  • evaluate your child's condition;
  • determine your child's priority level, based on a classification scale recognized and used throughout Canada;
  • after the evaluation, direct you to the appropriate place where your child can receive the necessary care; and 
  • periodically check up on your child over the phone to assess his/her condition, if necessary.

The parent should

  • quickly alert the nurse if there is a change, and especially if the child's condition worsens.

The nurse will assign to your child one of five levels on the Canadian Emergency Department Triage and Acuity Scale (CTAS). However, the CTAS cannot give any firm indication of waiting times, due to the number of unforeseeable factors. The triage nurse will tell you what your child's priority level is.

List of pediatric emergencies in Montreal:

The emergency department... is for emergencies only! 

You should only opt for a hospital emergency department if no medical clinics are open or your child's condition is serious. Otherwise, call Info-Santé (8-1-1) and ask the nurse which medical clinics are open.

Health problem? Make the right choice!